Comments:

We did not get a walk through, nor have we settled with Nelson and we have been in the home for almost 1 year. We have had major structural damage determined by a structural engineer that Nelson still has not fixed. We have had major roof and door leaks that caused mildewed carpeting and mold growth. Carpeting in two areas has been replaced more than twice, and our sunroom door was replaced 4 times. Our foundation and basement floor has cracks that must be fixed. If Nelson customer service were dramatically improved, they would have the capability of building a new home. However, putting off customers in hopes that they go away is their idea of good customer care.