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by Savannah Homes
builder ratings | builder forum
Des Moines-West Des Moines, IA MSA
SUMMARY
Combined
18 Ratings
Overall 3.8
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Buyer/Owner
18 Ratings
Overall 3.8
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Ratings
Show Ratings: Combined Shoppers Buyer/Owners
1 of 18
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Overall 1.7
0 10

October 25, 2006, 12:00am

Buyer/Owner

Comments:

The only way I would recommend a Savannah built home to anyone would be if they were buying a re-sale. Chances are that the first owner spent the first year trying to get Savannah's to fix all of the problems, the second year complaining that they had made a big mistake by buying and the next 2 or 3 years having the issues repaired by someone else so they would know it was done right. After 4 or 5 years and alot of money, someone might be able to iron out some of the issues.

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Overall 0.8
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January 18, 2006, 12:00am

Buyer/Owner

Comments:

RUN AWAY from Savannah Homes! The quality of the homes this builder offers is terrible- nothing is straight (we have WAVY walls!) and I know that I could have done a better job drywalling, texturizing, and even measuring and installing trimwork. Their goal is to build fast and build many, NOT to build well. Having owned our home for over two years, I have learned that even though they act nice and helpful over the phone, all they care about is making money, they don't care about the quality of their product or the happiness of their customers. Several problems we have with our home have STILL not been fixed- although we've been told multiple times that they would be fixed. If they tell you over the phone or in person that they will do something to fix a problem, REQUEST IT IN WRITING!!! (Don't just take their word for it!) The day I am done with Savannah Homes and the "association" (S.H. still has control over the association, the homeowners DO NOT) will be a great day. They are difficult to deal with and have poor organization and communication skills. Their office staff starts out friendly, and as you continue to voice your opinions to them ("Please fix these problems...") they get progressively ruder and less likely to respond promptly or at all. Please think very long and hard about purchasing a Savannnah Home. I know that the houses are cute and have great floorplans for a great price, but in the end, is it really worth the headache?

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Overall 0.4
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January 18, 2006, 12:00am

Buyer/Owner

Comments:

You would get better service, and a higher quality home if you lived in a van down by the river.

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Overall 2.1
0 10

January 10, 2006, 12:00am

Buyer/Owner

Comments:

Avoid Savannah Home like the plague. Bought our house new from them a few years ago. Supposedly they were putting in a park in a lot they owned. Found out they never owned the lot, the lot was zoned commercial, and now a convenience store is going in. Nice park, huh? A few details about our house: Nothing is level, wavy kitchen floor, trash under the carpeting, trash under the sod (2x4s w/ nails. No kidding!), a child could texture the walls and ceiling better, drafty, loose siding, furnace couldn't blow air upstairs because of gaps in ductwork, different size steps going upstairs, wavy walls, grading is terrible, big driveway cracks, creaks everywhere, nothing is square, gaps between foundation and plate (hello boxelder bugs!) and overall pretty shoddy workmanship. Took forever to get things fixed. Plenty of calls and letters to get things done. Do yourself a favor and look at a quality built home first even if it is your price range built home and you will quickly cross any Savannah Homes off of your list after looking at one. They built these homes as cheaply as possible, and cut almost every corner they could. End cabinets in the kithchen do not have an oak veneer as do the extra cabinets we purchsed. Instead it's fiberboard with an oak looking sticker. Same for the island. The trim was nice looking oak, if you look past the crooked cuts, gaps and misfit pieces. I do have to say the cabinets are nice and so is our floorplan, which is the entire list of the good things I have to say about SH.