Comments:

What happened to customer service?

We've seen subcontractors not using roofing paperand not using ice dam where needed. Some homes have damaged or missing vapor barrier in some places. Several homes, including ours, have had to have vinyl/laminate flooring replaced because the glue didn't hold. Several homes, including ours, had pipes freeze numerous times during the winter due to improper insulating. Our furnace was not installed to manufactor's specifications. We've had to have sloping floors leveled out. We were supposed to have 8 foot ceilings in our unfinished basement- the walls are that high, but the joists lower any future finished ceiling to about 6 feet high. All repairs that have been made have taken months to get done, and we still have issues that have yet to be resolved to our satisfaction. We've had several subcontractors tell us that if something isn't code, they don't have to do it, even though Beazer's own stated standards are higher than the state's code on some issues. We were not told about an annexation that would've affected our decision to build where we did- it was buried in the title that we did not see until closing. We still could've backed away, but would've had to pay a penalty of 3% of the cost of the house. That annexation is now in effect, and the sales rep is telling potential homeowners it's only a possibility.