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On the next to last walk-through, I noticed a giant scratch on the (very expensive) upgraded cabines in the kitchen. We had chosen the highest grade cabinetry, and I was not going to have a prominent drawer with a huge blemish. The builder representative agreed to fix it. On our next walk through, that drawer looked great, but I reexamined the others -- only to find that the representative had MOVED the scratched drawer from one location to another instead of replacing it. I was LIVID! All in all, we have been very happy with the quality of our home except for two things: the front door has never appeared to be properly hung / lined up, and the kitchen floor and corner cabinets get freezing cold in the winter months. (We suspected a leak, and Trinity agreed to check for us and never followed up.)

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