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Builder Ratings Details
KB Home in Jacksonville, FL MSA
builder forum
Summary
National
90 Ratings
Overall 5.1
0 10
Services
6.2
Home
7.2
Model
NR
Community
7.2
Regional
2 Ratings
Overall 1.2
0 10
Services
2.0
Home
6.5
Model
NR
Community
7.0
1 of 2
Services
NR
Home
5.0
Model
NR
Community
4.0
Overall 0.5
0 10

September 23, 2008, 8:25am

Community Review

Comments:

No follow-up and too many foregien trades that did not speak enough English to communicate properly!

Did not follow up up any of the warranty repairs that were made to correct problems from poor workmanship.

2 of 2
Services
2.0
Home
8.0
Model
NR
Community
10.0
Overall 2.0
0 10

August 23, 2007, 5:46pm

Community Review

Comments:

KB sucks as a new build

Builders representatives have a motto they call the 6 feet rule. If they can't see the problem from 6 feet away they do not fix it. Also they had to fix my roof 3 times and have never offered to do anything to make it right. At the same time I built this property I was building 4 other properties for resale by another builder (PULTE). Pulte homes had no issues during the closing process. KB didn't even want me to walk the house prior to close. Bathroom not completed, leaky roof and other major issues they wanted to do prior to close. KB rep says to me during the "final walkthrough" I am in charge here. Pulte no issues like this. Even in this declining market I have bought 8 other homes from other builders without these issues. Would not ever buy a home from KB directly and I have told hunderds of people this. Once the property is a few years old and the homeowner has them come out 10 or 12 times then its a good property.