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April 25, 2007, 3:13pm
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February 01, 2006, 12:00am
Unknown Community by D.R. Horton - see all (2) ratings.
I bought a model home last year. The warrant service is very poor. The builder's realtor treated me in a courteous and helpful manner. --- agree before closing and stongly disagree after closing.
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February 25, 2005, 12:00am
Unknown Community by D.R. Horton - see all (2) ratings.
Emeralds follow up work on warranty items was poor. They were slow to respond causing us extensive delays in getting the work done. We had to time a lot of time off from work to meet them and make ourselves available for the repairman. The house came with an energy efficiency guarantee for low utility bills. This was a joke. The fine print states you must keep your house at their designated temperature levels which are too high. We would either freeze or burn up if we followed their recommended settings. I would never recommend Emerald to anyone. I'm waiting now to get them to help identify a water problem in our wall behind the shower. I first reported this 5 weeks ago. I still have a big hole in the wall and no idea when it will be finished.