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Builder Ratings Details
Del Webb (Pulte) in Hilton Head Island-Beaufort, SC
builder forum
Rated Communities
Sun City Hilton Head (2)
Summary
National
36 Ratings
Overall 6.1
0 10
Services
7.4
Home
7.3
Model
NR
Community
8.0
Regional
2 Ratings
Overall 7.0
0 10
Services
5.5
Home
7.0
Model
NR
Community
6.5
1 of 2
Services
2.5
Home
4.0
Model
NR
Community
3.0
Overall 4.0
0 10

May 10, 2007, 9:33am

Community Review

Comments:

The customer service division is very poor, call backs never happened. The supervisor of the building was very good and communicated with us often. The landscaping; grass, plantings and watering system leave a lot to be desired, bad, bad, bad.

2 of 2
Services
8.5
Home
10.0
Model
NR
Community
10.0
Overall 10.0
0 10

April 26, 2007, 7:34am

Community Review

Comments:

Homeowner

Two important issues: (1) The first 2 Pulte reps were not responsive to my requests for service and we were not happy; they both quit. Finally, the third rep they hired was wonderful and responded to our requests quickly and thoroughly. Thus, my answers to the previous questions are largely based on our experience with the third rep. (2) Our neighborhood had a major sod problem with the quality of sod originally provided by Pulte's subcontractor. After considerable complaints, they finally went home by home and solved/replaced the poor sod that was originally provided.