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We love how our home turned out, but it was a long road to get here. Our main problems came from the builder's represenatatives not disclosing what was going on throughout the process (such as delays, etc) and our close date kept getting pushed back by months. We were on a deadline as far as closing goes, so it was really hard to try to get an answer out of them in order to try to work around our deadline. So far after closing, they've been pretty good about fixing warranty issues.