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Builder Ratings Details
Ryan Homes (NVR) in Syracuse, NY MSA
builder forum
Rated Communities
Harbor Heights (1)
Summary
National
22 Ratings
Overall 4.9
0 10
Services
6.1
Home
7.0
Model
NR
Community
6.9
Regional
1 Rating
Overall 0.0
0 10
Services
5.0
Home
NR
Model
NR
Community
2.0
1 of 1
Services
5.0
Home
NR
Model
NR
Community
2.0
Overall 0.0
0 10

August 22, 2007, 8:05pm

Community Review

Comments:

NVR is a huge impersonal builder- VERY POOR EXPERIENCE

I would never recommend NVR to anyone interested in a new home. My wife and I signed a contract, but then wanted to back out once we reevaluated the financing options. It was only days after the contract was signed, but NVR kept $1K of our deposit and only was prevented from keeping the additonal $7K deposit because I put a stop pay on the check. They were very difficult to work with, and their lawyers showed no regard for ensuring a positive customer experience. After seeing how they treat their customers, I'm so happy I didn't actually have the house built. This company is so inflexible, you'll likely regret working with them for something as important as the purchase of home.